Frequently Asked Questions

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The messages are stored either until the recipient received the message, or for seven days, whichever comes first. this is ofcourse not the case for SMS messages, which are never sent to the database and thus are never stored there.

Changeing the way that you unlock your phone causes the keys to be invalidated, and encrypted messages are lost because of it. this is by design as an atacker adding their fingerprint would otherwise make it possible for them to read the messages.

Yes, to be able to verify app integrity and send photos and audio messages. Aswell as to be able to send your encrypted messages over the internet, you need google play services.

This is to be able to verify the app's integrity and be able to connect to the database where messages are stored.

Try turning off WiFi Calling and/or voLTE.